Frequently Asked Questions
Here’s this Royal Shifting FAQ covering the questions we hear most from customers in Riyadh. Can’t find what you’re looking for? Message us on WhatsApp and we’ll help directly.
Do you offer a free home visit?
Yes, a free home visit is available almost everywhere in Riyadh. We usually start by checking your details on WhatsApp — what items you need moved — and if we need more clarity to give you an accurate quote, we’re happy to visit your home free of cost before confirming the price.
Do you provide packing materials?
Yes, based on your deal. If you’d like us to provide boxes, bubble wrap, and other packing material, this is included depending on what’s agreed — and the price is slightly higher when materials are provided by us.
How long does a home or office move take?
Most homes and offices are completed the same day. Larger homes or offices with more furniture may take up to two days to finish properly.
Do you charge for a quote?
No. Getting a quote from Royal Shifting is free with no obligation — just send us your details on WhatsApp.
Do you cover cities outside Riyadh?
Yes. We serve all of Saudi Arabia, as long as one end of the move is Riyadh — Riyadh to any city, or any city back to Riyadh.
What are your working hours?
Our hours are flexible, typically starting after Fajr prayer and running until 9–10 PM, depending on the day’s workload and bookings.
Can you move on the same day or short notice?
In many cases, yes. Message us on WhatsApp with your details and timing, and we’ll let you know the earliest slot we can fit you into.
Do you handle fragile or valuable items?
Yes. We recommend letting us know about fragile or valuable items in advance so our team can take extra care wrapping, loading, and transporting them.
Can you move a single item without a full move?
Yes. Our Single Item Move service is exactly for this — a sofa, fridge, bed, or dining set can be picked up and delivered without booking a full home or office move.
Is pest control safe for kids and pets?
We take precautions during treatment and advise keeping children and pets out of the treated area during and shortly after the service. Our team will let you know when it’s safe to return.
How do I book a service?
Simply message us on WhatsApp or give us a call with your details — home/office size, items, and preferred date. We’ll confirm the price and schedule from there.
What payment methods do you accept?
We accept STC Pay, Al Rajhi bank transfer, cash, and a few other common methods. Let us know your preference when booking and we’ll confirm what works.
Do you offer office moves during weekends or after-hours?
Yes. We offer weekend and after-hours office moves so your business doesn’t lose working days. Let us know your preferred timing when booking.
What if I need to reschedule my move?
Let us know as early as possible if your plans change, and we’ll work with you to find a new date and time that suits you.
How do I get a quote?
Send us a message on WhatsApp with a few details about your move — this is the fastest way to get an accurate, free quote from our team.
Still have questions?
We’re happy to answer anything not covered here — just reach out.